LEVEL 3: COVID-19 UPDATE
TO OUR FELDON FAMILY WE HOPE YOU'RE ALL SAFE AND SOUND DURING THIS CRAZY TIME. LIKE THE REST OF NEW ZEALAND, FOR THE SAKE OF OUR COLLECTIVE COMMUNITIES HEALTH, WE'VE MADE SOME CHANGES TO HOW THINGS AT FELDON SHELTER ARE RUN DURING LEVEL 3.
Online orders are good to go! Orders will be shipped off within 24 hours with the up most care for safety & hygiene.
Contactless pickup/collection of orders is now available! We have setup a contactless secure collection area just outside our workshop doors. Just carry out your order online and select “collection” during checkout. Orders will be ready for collection within 24 hours & must be collected during our business hours below.
Our Free Depot Collection Shipping is not available for pickup until level 2. We can send the gear off now, however Mainfreight's Depots are not accepting visitors during this time. If you would like a quote for us to send to your door (which is available during this time) please contact us.
The Feldon Shelter Workshop is (sadly) closed until further notice. Visitors will not be allowed within our building during this time.
Viewings and installations will not be available during this time. We're looking at starting these again during level 2.
We're still available for a chat 9-4pm, Monday to Thursday throughout this period. You can contact our team on 021 071 7985 or firstname.lastname@example.org
Feel free to get in touch to chat about our Crow's Nests, your vehicle setup/build plans for the future or anything at all. We're here to help!
International sales outside of New Zealand will not be available until further notice (you can check the situation of our international retailers in the "stockists" tab in the top menu of this page).
As we navigate this storm together things may change so please check back here for any updates.
*Just a note* To ensure no one misses out when the times comes to roam our beautiful country once again, we want you to know that our stock levels are currently low for many of our key products. Many of you have already started to discuss your travel plans for the future, so we urge you, rather than waiting till after the situation has improved, to grab the gear you are keen on now.
Stay safe and be kind, we’re all in this together.
Lots of love and as always thanks for your support, the Feldon Shelter Team.