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OUR PROMISE & 2-YEAR 'NZ-PROOF' WARRANTY POLICY

From the tip of the North to the very depths of the South, adventure after adventure we stand behind all of our products. We believe in our products and stand by the quality of workmanship and materials in each one. For 24 months from date of purchase our products are fully warrantied with proof of purchase to the original owner against defects in material and workmanship. This includes ANY weather conditions New Zealand may throw at you.

Please Note: This warranty does not cover normal wear and tear, damages caused by accident, improper use, or the natural breakdown of materials over extended time and use. Likewise, abuse of product, improper handling or storage and disregard for the product care instructions are not covered.

If you believe your product has a defect in craftsmanship or you unfortunately had a bad day and require some repair or replacement work,  please fill out our warranty/repairs form above.

For repairs, we will get back to you with a quote. We carry all spare parts and carry out any and all repair/replacement work in-house.

For warranty claims, if a warranty is approved our team will get in touch to get you sorted as soon as possible.
Please note that you are responsible for return shipping on the defective item/component but you will receive free shipping to the original shipping method you selected on your order.